SHIPPING POLICY
Thank you for choosing greenleafhome.shop. We are committed to providing our customers with fast and reliable shipping services. Please carefully read the following shipping policy before placing your order to understand order processing, delivery time, and related instructions.
Shipping Area
Currently, we only offer shipping services within the United States.
We do not currently support shipping to countries or regions outside the United States. If our shipping area changes in the future, we will update the information on the website promptly.
Order Processing Time
All orders will begin processing after payment is received and successfully confirmed.
Order Processing Time: Same-Day Processing
Orders submitted on business days will typically enter the shipping process on the same day.
During weekends, holidays, or special promotions, order processing times may be slightly longer.
Processing times may be adjusted accordingly in case of inventory checks, address confirmations, or other special circumstances.
Delivery Time
After your order is shipped, the estimated delivery time is as follows:
Shipping Time: 2 Business Days
Most orders will be delivered to the designated address within the United States within 2 business days after shipment.
Actual delivery time may be affected by the following factors:
Weather conditions
Logistics carrier operation status
Peak holiday shipping
Delivery arrangements for remote areas
Force majeure
Therefore, delivery time is only an estimate and not a guarantee.
Shipping Costs
Shipping costs will be displayed on the checkout page based on your order details.
Order Tracking
After your order is shipped, if a tracking service is provided, you can check the delivery status using your order information.
Please ensure you fill in accurate and complete recipient information to avoid delivery delays or failed deliveries.
Address Information
Customers are responsible for providing the correct:
Recipient's Name
Contact Number
Shipping Address
Postal Code
Delays, returns, or additional costs caused by incorrect, incomplete, or unreachable addresses may be borne by the customer.
Delivery Issues
In the event of the following:
Lost Package
Delivery Delay
Damaged Package
Received Incorrect Goods
Please contact our customer service team immediately. We will assist in the investigation and provide a reasonable solution.
Force Majeure
We are not directly liable for delivery delays or inability to deliver due to the following reasons:
Natural disasters
Extreme weather
Government restrictions
Public health events
Logistics service disruptions
Other force majeure events
In such cases, we will do our best to coordinate and provide customers with relevant information in a timely manner.
Contact Us
If you have any questions about our shipping policy or order delivery, please contact us through the following methods:
Email: william.poe@greenleafhome.shop
Phone: 702-884-7628
Special Note
Due to continuous losses, the merchant has decided to clear out inventory at a loss. Currently, some items on the website are undergoing a clearance sale. Due to potentially increased order volume during the promotion, there may be slight delays in processing and delivery of individual orders. However, we will still process orders on the same day and deliver within 2 business days as quickly as possible.